Working in conjunction with the Human Rights Centre at University of Essex, GLEAMED can provide international mediation and also mediation training courses tailored to the particular circumstances of the dispute or to the requirements of the trainees.
GLEAMED is a Registered UN Mediation Provider and a signatory to the Granada Declaration on fostering the international use of mediation. We are also a Founding Member of Euresolve, a network of EU mediation providers engaging with the EC and European Parliament on developments in cross-border mediation and to increase the standardisation of Member States mediation arrangements, especially minimum qualifications and agreement enforcement
We have Associate Mediators available in Florida, USA, and India. Examples of our international mediation activity include running a full day seminar with Judges from Jiangsu, China, in conjunction with University of Essex, to compare the use of mediation in UK and China and participating in a one day seminar with senior Romanian mediators, in conjunction with the Slynn Foundation, in London. And, for example, we also conducted one international mediation with participants from Australia, South Africa, Portugal and South Essex.
As a Nation, we trade across international borders, set up family relationships with people from other countries and are concerned by conflict and political instability at flash-points around the world. Mediation can help in all these areas.
The EU has reached agreement on consumer protection arrangements for handling cross-border disputes, which are now being implemented by Member States, based on a Union–wide on-line dispute resolution system. Nowadays, it is often possible to mediate commercial, family and workplace disputes on-line using a combination of video-conferencing, Skype, telephone, email and messaging technologies.
International organisations such as the UN use mediation to help resolve conflicts, develop transitional justice arrangements and agree development priorities in newly stabilised States. GLEAMED has mediators with experience of working in these areas.
The skills for both mediation and the training of mediators need to reflect the particular context and circumstances of the affected community and GLEAMED Mediator teams and mediator training teams can provide the combination of knowledge, expertise, skills and cultural awareness required. As a result, GLEAMED can offer context-specific training for host-nation mediators, either in-country or in the UK, to enable them to handle the stabilisation issues confronting their own communities. At the same time, we can host mediation for the disputing parties in the UK or send mediators to abroad, to start handling disputes in the home country concerned.
Some of our mediators have been involved in conflict and dispute resolution around the world and in conjunction with the Human Rights Centre at the University of Essex can help prevent, manage and settle conflicts, and contribute to justice and reconciliation during the transition to democracy thereafter.
To resolve a conflict, mediators need to address the underlying issues and the interests of the parties to find win-win outcomes rather than seeking ways to impose an unacceptable win-lose solution. This is especially relevant where conflict is being used quite deliberately as an instrument for change, especially for political, organisational, personal or other social engineering purposes. In these cases, resolution occurs by listening to and providing opportunities for meeting the needs of all disputants, and by finding acceptable ways of adequately addressing their interests so that each party is satisfied with the outcome.
While 'conflict resolution' engages conflict once it has already started, 'conflict prevention' aims to reconcile disputants before their disagreements lead to verbal, physical, or legal fighting or even violence. Mediators can be particularly helpful when coalitions, consortia or other groupings are coming together and each participant is concerned to protect their own interests whilst having insufficient regard for those of others and also potentially unrealistic expectations of the benefits of their collaboration. A neutral third party (the mediator) can delve into these areas with each participant and help them to identify their mutual benefits and constraints, leading to realistic expectations, clarity of roles and responsibilities and a framework/contract/governance regime that embeds arrangements they can all agree to.
Conflict or dispute management is useful for dealing with a ‘flare-up’ with its origins in a long-running underlying dispute that neither side is yet ready to settle. Over time, the precedents and arrangements arrived at in settling these local ‘flare-ups’ can contribute to the development of a wider settlement for part of or even the entire underlying dispute. However, whilst mediators will need to keep the underlying issues in mind when dealing with a ‘flare-up’, their focus must remain on resolving the immediate dispute so as to prevent the situation getting worse. In the process, they can, of course, take any opportunity to address the wider issues but must remain alert to the danger of getting diverted from achieving a speedy resolution of the immediate problem in the process.
Our mediators work on conflict and dispute resolution in many arenas - internationally, commercially, in the workplace, in families and in the community. In doing so, they remain very conscious of the need to understand the local cultural context when drawing on their extensive experience as mediators to facilitate the development of settlements, including the arrangements for their implementation, so that they meet the expectations of and are acceptable to all the parties concerned.
Simon Barry – Barrister Mediator »
Bryan Johnston – Solicitor Mediator »
Susan Paul – Solicitor Mediator »
Tom Thomas OBE – Managing Mediator »
We always provide a full quotation, so that you know exactly what the costs will be before you enter the mediation process. Fees will depend on the types of mediation concerned but expenses are likely to be somewhat higher, to take account of travel, communications, translation/interpretation, and the other costs associated with international work.
Conflict resolution activities, including training, are subject to consideration and negotiation on a case-by-case basis. Fees will be lower when mediation and/or training takes place in the UK or another neutral location. Otherwise, fees and expenses will reflect the circumstances concerned.
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You are under no obligation to use GLEAMED but it would help us to understand your requirements.