Our Mediators A-Z

What does a Mediator do?

Mediation leaves the responsibility for resolving a dispute in the hands of those involved in it. The mediator manages the process for them but will not provide legal advice, make any judgement or seek to impose any solution. However the mediator may probe some assumptions, seek clarification of some positions and reframe some problems to help develop options that could lead to a settlement acceptable to all parties concerned.

The skills and techniques of mediation used by mediators are suitable for most kinds of dispute but their application needs to take account of the different context and circumstances of family, civil, commercial, workplace and community disputes. The mediators are trained experts with in-depth specialist knowledge in the areas in which they offer mediation service.

Mags Inglis

As an experienced Advocate, Mediator, Counsellor and Trainer with a strong background in working with children, young people and families, I am passionate about empowering people to have a voice and talk to each other to make changes and achieve goals. I hold a wide range of transferrable skills and consider myself to be a strong communicator, warm, respectful and trustworthy.

Advocate – over 20 years’ experience of one-to-one support, representation and group work, empowering vulnerable children and young people, from diverse backgrounds and cultures
Mediator – Facilitate space for people who are in conflict to talk to each other and move forward
7 years as a Counsellor in private practice (using Integrative model)
Trainer (designing and delivering courses to professionals)
Family Contact Facilitator – Facilitating contact between separated families

QUALIFICATIONS

Family Mediation Foundation Course Oct. ’20 to Dec. ’20 Lorraine Bramwell Associates
Gottman Method Couples Therapy level 1 Aug. ’19 to Jan. ’20 The Gottman Institute
Advanced Diploma in Humanistic
Integrative Counselling Sept. ‘02 to July ‘04 CPPD Counselling School

FURTHER TRAINING COURSES

Diploma in Coaching May ’20 Speak Up
Safeguarding Children and Young People May ’19 Barnardo’s
Unconscious Bias Sept ’19 Barnardo’s
Non-Instructed Advocacy August ’18 Coram Voice
Children and Young Person’s Act October ‘14 Coram Voice
Equality and Diversity February ‘14 Coram Voice
Understanding Domestic Violence March ‘11 Barnardo’s
Advocacy and Mental Health March ’08 Voice
Advocating for Separated/Refugee Children Nov. ’07 Voice
Advocacy using S17 and 20 of Children Act Sept.’07 Voice
Advocacy for young people with Disabilities June ’07 Voice
Certificate in Gestalt Therapy March-Nov. ’07 Spectrum Psychotherapy
Certificate in Creativity and Imagination March-June ‘06 Institute of Arts Therapy
Counselling Survivors of Sexual Abuse Feb. ‘04 CPPD Counselling
School

Bryan Johnston – Solicitor Mediator

Bryan was until recently the Senior Partner of GoodyBurrett LLP, Solicitors, specialising in commercial and civil litigation. He is a registered civil/commercial and workplace mediator drawing on his specialist knowledge of employment law, personal injury and professional negligence matters, as well as his wider experience gained as a solicitor. Bryan is an ex-Army Officer, a former Tendring District Councillor and stood for Parliament at the 1997 election. He is a non-executive Director of a Pension Company and has served as Vice President of Colchester Chamber of Commerce and been a member of the Law Society Dispute Resolution Section.

Patrick Martin

I recently qualified as a mediator. For thirty years, I have worked in the theatre and in training. In the theatre I started as an actor and then moved into writing and now I work as a director. In training, I work in experiential learning, running courses on communication, management, behavioural change and inclusion and diversity. I am a trained coach and my training work is both in the corporate sector and with the NHS, particularly in mental health. Mediation is a natural progression from both careers; both require empathy, the ability to listen and observe and, particularly as a director and coach, the ability to create an atmosphere in which people feel safe to do their best work and challenge themselves. I am passionate about the process of mediation and the importance of helping people to a resolution based on mutual understanding not conflict.

Alicia Page – Civil, Commercial and Workplace Mediator

​Alicia is a Civil Mediation Council (CMC) Associate Mediator in the areas of Civil/ Commercial and Workplace Mediation. She is a non-practicing licensed US attorney in the State of Georgia.  Her legal experiences include clerking for the three judges of the Superior Court of the Southwestern Judicial Circuit, acting as director and legal advocate representing survivors of domestic violence and stalking for the Southwest Georgia Victims Assistance Alliance, and owning and operating a general legal practice handling civil and mediation matters.  She’s also a passionate teacher having taught Business Law at the university level and conflict resolution skills to various organisations. Alicia’s practice is people-centred, encouraging collaboration and creativity, so the participants can find their best path forward.

Rosie Pearson

I have spent over twenty-five years negotiating with individuals and teams to achieve agreements or desired outcomes.   

 This relationship-building experience comes from my previous career (pre-children) in business development and purchasing in travel and professional services, followed by my current voluntary projects in planning and environmental campaigning.

 I have championed causes both on the national and regional scale, via organisations which I have founded, to challenge the status quo and advocate for sustainable alternatives.

 In conjunction with campaigning, I am often on the national airwaves talking about matters planning and environmental, I sit on the Linear Infrastructure Planning Panel, and am a contributor to the Daily Telegraph.  In 2022 I received a ‘Woman of Influence Award’ from The Planner.

 Mediation is the logical next step to help others to reach their own best outcomes when conflict arises.   

Danielle Ratcliffe – Community and Workplace Mediator

Danielle is a qualified community and workplace mediator who has handled over 200 cases disputes ranging from anti-social behaviour to boundary issues. She uses clear, direct language and has worked in a range of roles across private, public and charity sectors, using a calm and diplomatic approach with people at all levels to empower them to come to their own arrangements. In her previous experience as Development Manager for youth charity Alone in London, she set up a project that offered training, advice (including on intergenerational matters), and networking opportunities, to over 200 mediation services across the UK.

Danielle has over 10 years insight in conflict resolution within a range of fields including; Community; Young People and their Families; Workplace; Divorce and Peer Mediation. She is also a qualified trainer, holding the CIPD Certificate in Training Practice, and has designed and delivered over 40 mediation training courses and ran workshops for both young people and job seekers on interview and transferable skills. She has completed an Ecclectic Life and Business Coaching course and volunteered as a Career Coach for a Career Development Group, assisting people to define realistic and achievable goals and increasing their confidence and self esteem. Danielle believes that when individuals feel heard and have their needs taken seriously, understandings can be reached and people can focus on the future.

Lauren Sadler – Managing Mediator & Accredited Family Mediator

Lauren is a Resolution-trained Family Mediator who has forged her career as a Family Lawyer for the past 10 years and has extensive experience of handling divorce, separation and ancillary relief matters as well as dealing with the arrangements for children, including Public Law and child abduction cases.

Tom Thomas OBE – Registered Civil, Commercial and Workplace Mediator

Tom is a Civil Mediation Council (CMC) Registered civil/commercial and workplace mediator who also handles community mediation and has experience of international conflict resolution. He has extensive business experience obtained in both the private and public sectors, including defence and health, and from working in international institutions.

Tom is a seasoned mediator who has gained considerable experience since completing his training in 2008 and has an excellent success rate from handling a wide range of disputes including: 

Boundary                                – Property and Leasing                                   – Financial      

Construction                           – Contractual (marketing, engineering, fees, etc.)

Damages/compensation          – Company matters, including family businesses.

IT/Communications                – Probate                                                         – Banking

Workplace & Employment (disputes from Board to Shop-floor level)         – International.

Tom is the founding owner of Greater London and East Anglia Mediation, a CMC Registered regional pan-mediation provider, and a member of the CMC’s Registration & Standards Committee and Government Relations Working Group. Previous appointments include Deputy Chair, CMC; Co-Chair, National Mediation Helpline Providers Forum; Fellow, Human Rights Centre, Department of Government, University of Essex; and Chair, Market Competition Dispute Resolution Panel, NHS South East Coast Strategic Health Authority.

Greater London and East Anglia Mediation is a Regional Mediation Provider covering Norfolk, Suffolk, Essex, and the adjacent London Boroughs, offering Civil, Commercial, Family, Workplace and Community mediation services.